Terms of Service

1. Accepting these terms

These Terms of Service are an agreement between you and FinACourt Staging for use of FinACourt's websites, PWA, booking marketplace, owner tools, and related services. By creating an account, making or managing a booking, publishing a venue, or otherwise using the service, you agree to these terms and our Privacy Policy.

If you use FinACourt for a business or organization, you confirm that you are authorized to act for it. If you cannot legally enter this agreement, use the service only with the permission and involvement of a person who can.

2. Accounts and authorized access

• Provide accurate, current information and keep it updated.
• Protect your password and social sign-in account. You are responsible for activity performed through your account unless applicable law says otherwise.
• Use the correct player, owner, staff, sales-partner, or platform access. Do not attempt to enter another organization's private workspace.
• Owner staff may act only within the permissions granted by their organization.
• Tell us promptly if you suspect unauthorized access or misuse.

Creating an owner account does not automatically verify venue ownership, approve a public listing, activate Google Business Profile access, or guarantee acceptance into a pilot or paid service.

3. Venue pages and directory listings

Bookable venues are managed by an owner organization and may show server-checked schedules, court prices, promotions, and booking options. Availability is checked again when a hold or booking is created.

Venue guide listings may use factual information from public sources and are clearly marked as not yet managed or bookable on FinACourt. Their hours, contact information, and availability may change, so players must confirm details directly with the venue.

A claim invitation or request does not prove ownership by itself. FinACourt may require account verification, independently sourced contact confirmation, business evidence, time for disputes, and platform review before attaching a listing to an owner.

4. Bookings, holds, and court use

5. Prices, payments, fees, and refunds

6. Rules for court owners and authorized staff

Owners and staff must:

• publish truthful venue, court, price, photo, schedule, promotion, contact, and payout information;
• maintain availability and promptly handle valid bookings, closures, refunds, and customer questions;
• use player information only for legitimate venue service, support, consented communication, and lawful recordkeeping;
• respect marketing choices, suppression rules, and reasonable message frequency;
• avoid misleading discounts, fake availability, fabricated reviews, discriminatory conduct, and unauthorized claims to another venue;
• ensure staff access and connected Google or social accounts belong to authorized people; and
• comply with safety, consumer, tax, licensing, employment, privacy, and other laws that apply to their independent operation.

Owners control their venue operations and remain responsible for the facility and service delivered to players. FinACourt may review, hide, pause, or remove content or booking access that is inaccurate, unsafe, unlawful, disputed, or harmful to marketplace trust.

7. Acceptable use

You may not:

• break the law, commit fraud, impersonate another person or business, or submit false ownership evidence;
• interfere with booking integrity, attempt duplicate or unauthorized payments, abuse promotions, or manipulate referrals and commissions;
• probe, bypass, or disrupt security, tenant isolation, permissions, rate limits, webhooks, or infrastructure;
• scrape, copy, resell, or republish marketplace data at scale without written permission or a lawful basis;
• upload malware, infringing content, private information without authority, or material that is abusive or deceptive; or
• use FinACourt to send spam or target people using sensitive or unrelated personal information.

9. Service availability and third parties

We work to keep FinACourt accurate and available, but the service is provided on an “as available” basis. Internet outages, maintenance, venue changes, payment networks, map providers, social sign-in services, email delivery, devices, or events outside our reasonable control may cause delays or interruptions.

Third-party services such as PayMongo, Google, Facebook, Apple, map providers, and venue websites have their own terms and privacy practices. FinACourt is not responsible for a third party's independent service, but we will not use these boundaries to remove rights or remedies that applicable law does not allow us to exclude.